Duration
1.1 years (56 weeks)
Course Description
This qualification reflects the role of individuals who use a range of travel sales, technical and operational skills to coordinate travel services. Using discretion and judgement and a knowledge of the industry, they work with some independence or under limited supervision to plan and book travel, using policies and procedures to guide work activities.
This qualification provides a pathway to work in the travel or tour wholesale sector for employers that specialise in leisure or corporate travel, event travel management, online travel agents and aggregators.
Work could be undertaken in an office, shopfront or online or mobile environment.
The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Career Outcomes
Travel Consultant
Travel Consultants work in retail travel agencies. They provide information, advice and booking services online for people wishing to travel.
Customer Service Officer
Customer Service Officers deal with the relationship between a company and its clients. They ensure client needs are met, answer queries, and provide a point of contact within an organisation. They may manage a team of Customer Service Representatives. They resolve complaints and act as mediators in disputes, or direct complainants to the correct department.
CRICOS Details
Certificate III in Travel is listed on the official CRICOS register and delivered by Cairns Business College Limited in 080701 - Tourism.
- CRICOS course code: 110827H
- Provider: Cairns Business College Limited
- Course level: Certificate III
- Study level: VET
- Field of education: 080701 - Tourism
- National qualification code: SIT30222
- Dual qualification: No
- Foundation studies: No
- Work component: No
- Course language: English
- Duration: 1.1 years (56 weeks)
- Locations: Southport, PARRAMATTA PARK, QLD
This overview is compiled from official CRICOS register data. Confirm fees, duration, intake dates, and entry requirements directly with the provider before applying.